So you poured your heart and soul into crafting your website - the perfect design, optimised for speed, mobile-friendly...a digital masterpiece. Yet, crickets chirp. Your visitor count remains stagnant, leads trickle in anemically, and sales are a distant dream. The culprit? Bland, uninspiring website copy that fails to captivate your audience and compel them to action.

The good news? You don't need a complete website overhaul. A few strategic tweaks to your copy can work wonders. Statistics back this up: websites with clear, concise copy convert 400% better than those with jargon-filled content (Source: Unbounce, 2023). Let's unlock your website's hidden potential with these 5 copywriting tips:

1. Speak Your Customer's Language, Not Industry Jargon:

Ever get lost in a labyrinth of technical terms, feeling more confused than informed? That's what your website copy shouldn't do. Ditch the industry jargon and speak directly to your ideal customer. Imagine having a conversation with them, understanding their pain points, and addressing them in a clear, relatable way. Use simple language, active voice, and short sentences. Remember, clarity trumps complexity.

  • Identify your ideal customer: Craft a detailed persona, including demographics, pain points, and aspirations.
  • Conduct customer interviews: Talk to real people in your target audience. Understand their frustrations and desired outcomes.
  • Create a glossary of jargon translations: Replace industry terms with everyday language your customer understands. This can be really useful for your team members who might struggle to explain concepts without jargon.

Run the final version by a beta reader unfamiliar with your industry. If they understand clearly, you've aced it!

2. Paint a Picture with Benefits, Not Features:

People buy benefits, not features. Don't just list what your product or service does; tell them how it will improve their lives. Translate features into tangible benefits that resonate with your ideal customer's desires and aspirations.

  • Benefits matrix: List your product's features and map them to specific customer benefits.
  • Focus on emotions: Appeal to your customer's desires and aspirations. How will your product make them feel?
  • Storytelling: Craft short narratives that showcase how your product solves real problems and transforms lives.

Example: Instead of "Our software offers advanced reporting features," say "Gain crystal-clear insights into your data and make smarter business decisions with our user-friendly reporting tools."

3. Craft Compelling Headlines that Stop the Scroll:

You have mere seconds to grab attention with research showing that a user has decided whether they will stay on a website in less than a second! Don't waste time with generic headlines. Instead, highlight a specific problem you solve, showcase a surprising statistic, or ask a captivating question.

  • Power words: Sprinkle in words that trigger curiosity, urgency, and excitement (e.g., "secret," "proven," "transform").
  • Numbers and statistics: Quantifiable data grabs attention and adds credibility (e.g., "Boost Your Sales by 30% with This One Simple Change).

Formula: Problem + Solution + Curiosity (e.g., "Struggling to Attract Customers? 3 Proven Tools to Boost Your Traffic [and Sales]").

4. Weave in Social Proof to Build Trust:

Testimonials, case studies, and client logos act as powerful trust signals. Showcase real stories of how your product or service transformed lives. Include quantifiable results whenever possible to further boost credibility.

  • Gather testimonials: Ask satisfied customers to share their experiences in writing or video.
  • Feature case studies: Highlight successful client partnerships and quantifiable results.
  • Display client logos: Showcase brands you trust to boost credibility by association.

Tip: Don't just relegate social proof to your homepage. Feature it strategically throughout your website, especially on landing pages and product pages where trust is crucial.

5. Include a Clear Call to Action (CTA):

Don't leave visitors wondering what to do next. Tell them explicitly what you want them to do, whether it's contacting you, subscribing to your newsletter, or making a purchase. Use strong verbs like "Buy Now," "Get Started," or "Learn More," and make your CTA buttons stand out visually.

  • Use Action verbs: Use words like "Get Started," "Download Now," or "Schedule a Consultation."
  • Apply Colour psychology: Choose CTA button colours that evoke the desired action (e.g., green for trust, orange for urgency).
  • A/B testing: Experiment with different CTA variations to see which ones convert best.

Bonus Tip: Consider using heatmaps and user experience (UX) analytics tools to understand how visitors interact with your website and optimize your CTAs for maximum impact. Tools like Hotjar are great for this.

By implementing these tools and infusing your copy with genuine personality, you'll see a shift in your website's performance, transforming clicks into conversions and generating customers eager to engage.

Looking for support in implementing stronger higher converting messaging into your website? We offer a brand messaging and copywriting service to assist. If you’re looking for more than just messaging and want a brand new website to grow your business, our get in touch about our web design services.