Brand Matters vs Brand Agency

We're not a brand agency, on purpose.

Built for the long game, not the quick win.

Agencies are built for projects. Brand Matters is built for what happens after. Ongoing strategic support that keeps your brand consistent, your teams capable, and your foundations strong.

Brand problems aren't fixed with a one-off project.
Built on understanding, not briefs
We don't start from scratch each time. We get to know your brand, your history, your goals and that understanding compounds over time.
Strategy, not just execution
We're not here to produce things on demand. We're here to help you make better decisions about your brand — and support your teams to do the work well.
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Brand Matters
Branding Agency
Relationship
Ongoing partnership
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Deep knowledge of your business
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Embedded Collaboration
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No account manager. Direct access to senior brand strategist
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Approach
Strategic guidance
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If you pay extra
Proactive support
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Builds internal capability
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Content/campaign review
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Email/phone support
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Monthly strategy sessions
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Quarterly brand health assessment
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Continuous improvement
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Competitor monitoring
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Internal branding support
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Let's discuss a custom approach to suit your unique requirements.
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Cost & Commitment
Predictable monthly fee
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Scope creep risk
Never
High
Compounding value the longer we work together
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Customer Story Link
See a full list of services
See all included services for program members
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how it works
Everything you need, all in one place
Access to designers when you need them
Brand Matters members get access to our design partners for production work, collateral, assets, bigger builds. It's priced separately, but you skip the search for someone who understands your brand.
Full brand transformation options
Need a rebrand, a new identity, or a brand strategy from the ground up? We do that too — with dedicated strategy and design teams. It's just scoped and priced as a standalone project, not part of the monthly program.
Frequently Asked Questions
Can I use Brand Matters alongside an agency?
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Absolutely. Brand Matters handles the ongoing strategic support, and if you're working with an agency on a bigger campaign, we'll make sure everything stays aligned. That said, most things you'd go to an agency for, we can do in-house with our strategy and design teams, just priced separately.
What if I need design work done?
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Brand Matters is strategic support, not production, so design work outside our already generous inclusions aren't included in the monthly fee. But as a member, you get access to our design team who can take on additional projects. Same people, same understanding of your brand, just scoped and priced separately.
What if I need a full rebrand or brand strategy?
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We do that too. Larger projects like rebrands or foundational brand strategy are scoped and priced separately for members and delivered by our strategy and design teams. Brand Matters is what supports it during and after to maintain and apply it.
What's the commitment?
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Brand Matters is a minimum 12-month partnership. Brand consistency doesn't happen in a few weeks. It takes time to embed foundations, build team capability, and see the compounding effect of showing up the same way, over and over.
Still have questions? Get in touch with our support team and we'll discuss your unique requirements.
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THE Brand Matters™ PROGRAM
Brand management for brands ready to matter more.
*Limited availability.
APPLY TODAY
APPLY TODAY