Privacy Policy

We take your privacy seriously. This policy explains what information we collect, why we collect it, and how we handle it.

These terms apply to your use of this website. By using our site, you agree to these terms. Adam Adra (ABN 13 567 513 645) operates this website and the Brand Matters brand management program. We're based on the Sunshine Coast, Queensland, Australia.

What we collect

Information you give us directly:

• Your name, email address, phone number, and any other details you provide through our contact forms, application forms, or when you email us
• Information about your organisation and brand if you enquire about working with us
• Your email address if you subscribe to our newsletter

Information collected automatically:

• Basic analytics data like pages visited, time on site, and how you found us
• Your IP address and general location (country/region)
• Device and browser information

Why we collect it

• To respond to your enquiries
• To assess whether we're a good fit to work together
• To send you our newsletter (only if you've signed up)
• To understand how people use our site so we can improve it
• To keep our site secure

Cookies

We use cookies to understand how visitors use our site. This includes analytics tools like Google Analytics.

You can disable cookies in your browser settings, but some parts of the site may not work as well.

We don't use cookies to personally identify you or to show you targeted advertising.

Who we share it with

We don't sell your information. Ever.

We may share your information with:

• Service providers who help us run our business, like our email platform (MailerLite), website hosting, and analytics tools. These providers only access your data to perform services for us and are bound by their own privacy obligations.
• Professional advisors like accountants or lawyers if needed
• Legal authorities if required by law

If you become a client, we may also work with contractors or partners to deliver your project. We'll only share what's necessary, and we expect them to treat your information with the same care we do.

How we protect it

We take reasonable steps to keep your information secure. This includes using secure hosting, strong passwords, and limiting access to those who need it.

But no system is perfectly secure. We can't guarantee absolute security, and you share information with us at your own risk.

How long we keep it

We keep your information for as long as it's useful for the purposes outlined above. If you enquire but don't become a client, we'll generally keep your details for up to two years in case you want to get in touch again. You can ask us to delete it sooner.

If you're a client, we'll keep project records for seven years after our engagement ends, as required for tax and legal purposes.

Your rights

You can:

• Access the information we hold about you
• Correct anything that's inaccurate
• Request deletion of your information (subject to legal requirements)
• Unsubscribe from our newsletter at any time using the link in any email

To make a request, email us at hello@adamadra.com. We'll respond within a reasonable timeframe.

Third-party links

Our site may link to other websites. We're not responsible for their privacy practices. Check their policies before sharing your information.

Australian Privacy Law

We're bound by the Australian Privacy Principles under the Privacy Act 1988. If you're not satisfied with how we've handled your information, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. If we make significant changes, we'll update the date at the top.

Questions

If you have any questions about this policy or how we handle your data, contact us at hello@adamadra.com.

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